2011 Tech Support Showdown
Notebook brands offer: which is the best and worst phone, social-networking support and web?
As usually this years Apple offer to continues the best notebook tech support in the business, with comprehensive and amazing phone support, easy-to-navigate resources of web.
New express Lane companies web service made it easier for us to needed further help before calling or to find answers to our support questions
Like Windows-based notebook manufacturers, Samsung and Dell improved their quality of work in the past, jumping to 2nd and 3rd usually.
Most companies more than willing to answer any reasonable question about their notebooks, a few like Acer and lenovo - refused to answer to their question about how to set up a Windows account, thinking it a software question that required premium support.
like Toshiba tried their best answer to questions, their representatives trained and able to help with spl product features like charge and sleep . Many brands have a social networking presence, only a few, including Samsung and Dell, responded to tech support questions through Twitter or Facebook, smaller like Fujitsu and MSI brought up the rear this year by offering web confusing support resources and unhelpful support reps who were more interested to following a script to the letter than solving their specific doubtful questions.
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